Rates and reimbursement

View the dentist rates on the NZa website

Reimbursement by the health insurer

Most treatments for adults are not covered by standard insurance. With supplementary (dental) insurance, you may receive reimbursement for the treatment. These reimbursements can vary per health insurer and insurance policy.

Treatments for everyone under the age of 18 are covered by standard insurance, with the exception of bridges, crowns, and orthodontics. Please contact your insurer if you wish to know which treatments are covered.

Easy payment with Payt

We discuss the expected treatment costs in advance, so you know what to expect. You will receive your invoice by email via Payt. You can use the link to pay easily or ask a question.

Pay directly at our practice

It is, of course, also possible to pay directly at our practice by debit card or in cash.

Costs for missed appointments

We reserve time and a treatment room for your appointment. You can cancel or reschedule free of charge up to two working days in advance. This allows us to help another patient.

If you cancel later or do not attend, we will charge for part of the reserved time, provided it could not be filled. This also applies in cases of illness or force majeure.

Complaints Procedure

Do you disagree with a treatment or invoice? If you feel that we have treated you carelessly or incorrectly, we ask you to contact us. We would be happy to discuss this with you. If we cannot reach a solution, it is possible to make use of the complaints procedure.

Questions about your invoice?

Do you have questions about an invoice or would you like more information about the rates for dental treatments? Please contact us.